Question 941

Six Days In

Your service runs a 99.9% monthly availability SLO, giving roughly 43 minutes of error budget. A bad deploy on day 6 caused a 38 minute outage. Under a standard error budget policy, what should happen next?

A

Reset the budget once the postmortem ships and the bad deploy is rolled back, since the root cause is identified and cannot recur

B

Treat the remaining few minutes as nearly spent: pause risky launches and spend the rest of the month on reliability work until the budget resets

C

Continue shipping as planned, because the contractual SLA was not breached, no customer credits are owed, and the budget resets in 24 days anyway

D

Relax the objective to 99.5% for this month so the 38 minute outage fits inside the budget and the freeze policy is never triggered